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THE EFFECTIVENESS OF INTERNAL CONTROL SYSTEM AS A TOOL FOR PREVENTING AND DETECTING FRAUD AND ERRORS IN FINANCIAL INSTITUTION - A CASE STUDY OF FIRST BANK PLC

Abstract
The central bank of Nigeria reported that the backward development in Nigeria was attributable to weakness in the internal control systems of the Financial Institutions. This has clearly pointed out the picture of how fraud has been penetrated in the financial strength of Nigeria financia institution (Banks). In a nut shell, the damage which this menace, called fraud has done to the banks is innumerable and needs urgent attention. Therefore, the attempt to put an end to this economic degradation, give rise to the topic of this research study, the effectiveness of internal control system as a tool for preventing and detecting fraud and errors in financial institutions with First Bank of Nigeria Plc as a case study. However, this study is aimed at verifying the conception that an effective and efficient internal control system is the best control measure for preventing and detecting fraud and errors, especially in the banking sectors. Data captures for this study are drawn largely from the organization by the instrument of questionnaire. The data captured were analysed through descriptive analysis involves the use of percentages and tabulation presentation, while the inferential statistical methods involved the use of chi-square. The functions of fraud prevention, detection and control are interwoven, as the three works together to eliminate fraud and fraudulent tendencies. Therefore, internal control is highly significant in fraud and error detection and prevention in financial institutions in Nigeria. ...





CHAPTER ONE
1.1       Background to the study
It is common to hear of fraud and error in an organization. The financial institutions in Nigeria are not left out of this Malady. Consequently, this has distorted the original intention of most Financial Institutions. The strength of every organization has become of paramount today in Nigerian Banks. The reason being that the control systems in an organization is a pillar for an efficient accounting system. The need for the internal control systems in the organizations, especially financial institutions cannot be undermined due to the fact that the financial institution which has a crucial role to play in economic development of a Nation is now being characterized by Macro economic instability, slow growth in real economic activities, corruption and the risk of fraud and errors.
However, any form in which the reformation might takes there is the need for the appliance of the principle of control in any organization if goals are to be actualized.  Pendey (1994) states, “control is the process of ensuring that plans are being attained. It is a feedback system. It tells how effective and efficient the objectives, goals and plans are accomplished, what went wrong and what can be done to assure adherence to planned activities in future. Control entails measure and evaluation of performances”. Therefore, the need for control cannot be overemphasized.
The whole system of controls, Financial and otherwise, established by the management for the attainment of the determined objectives is regarded as internal control system. In some few years back, the topic of
internal control. Internal control is a veritable tools in the hands of management to continually gauge policy implantations against established policies to ensure that performance are in accordance with the laid down policies, waste and misuse are eliminated or at least minimized and strict adherence to prescribed procedures, methods, rules etc. are achieved.
The subject matters of internal auditing (internal control) have a recent development in Nigeria. Firstly, with the private sector and most recently with the public sector, Internal auditing appeared or the business scene much later than auditing by public accountants. The principle factor in its emergency was the extended span of control felt by management in concerns employing thousands of people conducting operations from wide spread locations. What is more; defalcation and improperly maintained accounting records were obvious problems under these circumstances and the growth in the volume of transaction presented substantial problems for public accountants. The need was of course not only to provide the needed auditing services on an internal basic but have an internal approach to audit problem, since internal auditors tended to be better acquainted with procedures and problems, of the company. More important, the auditing authority could be carried on continuous rather than once a year   when outside external auditing services were utilized.
It is against this background that this research topic was selected by the researcher to examine the effectiveness of internal control system as tools for preventing and detecting fraud and errors in financial institutions with a view to suggesting better measure that would be adopted by management to enhance total eradication or a drastic reduction in fraud perpetration.
1.2 Statement of the problems
This study is motivation by the recognition given, with the deregulation of the banking sector; by the Ibrahim B. Babangida administration, were the number of commercial banks rose abysmally. So many of these banks liquidated and others merely remained because of the protection from some interest groups in the country. The failure control noticed in these banks is due to lack of effective internal control or the complete absence of it.
The researcher believes that if the appropriate control systems are applied, effectiveness can gain its stand. To ensure continuity of the organization as well as their healthy performance, the following areas shall be examined:
a.   The impediments that could hinder the effectiveness of internal control.
b.   Whether there are any forms of fraud and errors that could escape the detection of internal control system.
c.   Whether in the organization structure, internal control could be used effectiveness in preventing or reducing fraud and error.
d.   To what extend could fraud be reduced by internal control system
e.   The strength and weakness of internal control system in fraud reduction.
f.     Lack of internal control system in an organization as a result of inadequate fund.
g.   Lack of qualified personnel changed with the duty of operating internal control, thereby causing errors, frauds and wastes.
h.   Deficiencies in policies adopted by management.
i.     Lack of harmonious relationship between internal control staff and other members.
1.3 Objectives of study
The main objective of this study is to examine carefully some of the various factors that pose problems in internal control, particularly in the banking sector. The means of over-coming or avoiding or minimizing these problems shall be preferred as well.
a.           The specific objective are to ascertain the level of compliance with the various factors and various policies lay down by the management of the bank, if regulations are observed as  they should be, and whether the financial position is sound and inter-departmental relationship harmonious.
b.           To ascertain if the internal control system is the organizations meet the need of specific banking division/department as set up by the management of the bank.
1.4 Significance of the study
The important of this study this study is that financial institution cannot be over-emphasized because most organization are not aware  or have refused to acknowledge the fact that success or failure of an organization depends on the effectiveness of the internal control system in firms daily transaction or operations. The woeful performance and eventual collapse of most banks can be traced to either the absence or the presence of inadequate internal control.
Banks will generally benefits from this research work on the effectiveness of internal control system as a tool for detecting and preventing of errors and frauds.
The entrepreneur who is looking forward to the optimization of profit in his organization through improvement in his operations will find the recommendation of this work useful.
The work will reveal to internal auditors the loopholes or at least minimize than to a level that will not hinder the attainment of the goals of the organization.
Shareholders and intending investors who have lost confidence in the banking sectors will have their hope restored when this works get into their hands. The work shall be found educative, enlightening and useful as a source of information to the general public. Scholar who wants to do further work in his might find this project work useful as something to start work or to be improved upon.
1.5 Research Questions
Research question which serves as a beacon of any research work are question to which the project intends to provide possible solutions.
The most likely questions of this project are;
a.           Do you consider the system of internal control and staffing of first bank of Nigeria Plc adequate and credible?
b.           Can deposit be received but not properly recorded in the accounting records?
c.           Does internal control system quarantine the existence of structural frame-work for the efficient and effective utilization of resources?
d.           Are there surprise cash counts by independent officials?
e.           Does inadequate internal control measure affects the profit earning capacity of financial institutions?
1.6 Research Hypothesis
Based on the problem definitions and objectives of this study, the following research hypotheses are formulated in order to explain this study;
a.           Null Hypothesis (H0)
b.           Alternative Hypothesis (Hi)
H0 – The loopholes in accounting activities do not give way to the perpetration of fraud and loss of assets in and establishment.
Hi - The loopholes in accounting activities give way to the perpetration of fraud and loss of assets in an establishment
H0 - The absence of internal controls in an organization does not affect it in any way.
Hi - The absence of internal controls in an organization affects it adversely.
H0 – Inadequate internal control measure do not affect the profit earning capacity of financial institutions.
Hi – Inadequate internal control measure affects the profit earning capacity of financial institutions.
1.7 Scope of the Study
Internal control is a management technique which is adopted virtually in all organization for reasons which may be many, for instance carrying on business in an orderly and efficient manner, ensures adherence to management policies, safeguard the assets and secure as far as possible the completeness and accurate of the record etc.
This research work does not make any pretense at perfection for so many reasons. The content of this research should not be seen as being totally exhaustive of all possibly solutions available in the Nigeria banking sector on the theme of the vast size of the banking sector and the boundless nature of the study under reviews.
The effectiveness of internal control as a tool for preventing and detecting fraud and error in financial institution as the title of the study concentrates on how internal control prevent and detect frauds errors, but only the banking sector has been made a case study. It is worth to note that internal control system adopted varies from one organization to another, owing to their differences in size and objectives. Therefore, the researcher narrowed the study to first bank of Nigeria (PLC) for convenience sake.
1.8 Limitation of the Study
Limitation in any research study could be taken as any factor, circumstance or action that in any way can hinder the success in the completion of the research. Although high degree of success was recorded in the collection of data, this does not mean were no limitation.
During the course of this study, so many problems were encountered which will give rise to a number of errors like, for instance, ”non-respond errors” which arose as a refused to respond to the questionnaire administered on them. Some vital information regarded as “confidential by the management was not accessed, therefore resulting in non-disclosure of some aspects of internal control of the organization. A scarce resource was also an impediment since not many branches were visited because of transport cost and time.
Another limiting factor was the researcher himself. This is because the researcher is a mediocre trying to present something for reference in this area of study, no matter how poor it might be; no matter how good this work might be, it will still lack the touch of a professional. As earlier pointed out in the introductory chapter, this aspect of study appeared on the business scene much later, hence not many texts abound for reference purpose.
We shall however, try to discuss exhaustively all important factors of internal control, frauds and errors within the limit of the resource materials at our disposed.
1.9 Definition of Terms
Management: Management is an activity to get people together to accomplish desired goals and objectives. Management comprised planning, organizing, staffing, leading /directing and controlling. It is also the process of designing and maintaining an environment in which individual, working together in groups, efficiently accomplish with selected aims.
Manager: A manager is defined as one who co-ordinates the efforts of different individuals and enable them reach a pre-determined individual goals. An organization is made up of people working as a group and efforts in order to achieve the goals of the organization.
Business Organization: A business organization can be defined as an enterprise set up by individuals and government for the purpose of maximizing profit. Therefore, profit maximization is the sole aim of establishing such organization.
Internal Control: Internal control can be defined as “the whole system of control, financial and otherwise, established by the management in order to carry on the business of the enterprise in an orderly and efficient manner, ensure adherence to management policies, safeguard the assets and secure as far as possible the completeness and accuracy of the records.
Control: Control is checking current performance against pre-determined standards contained in the plans, with a view to ensure adequate progress and satisfactory performance. The individual components of an internal control system are known as controls or internal controls.
Internal Audit: This is the type of exercise that internal audit staffs carry out in order to guarantee smoothness of operations, control and prevent fraudulent activities and ensure compliance. It helps to achieve the goals of an organization in order to conform with management policy.
Errors: This refers to internal distortions of financial statements, whether of mathematical or clerical nature, or whether in the application of accounting principle, like over-casting and under-casting, mis-interpretation of fact and mis-application of accounting policy.
Irregularities: This refers to the international distortions of financial statement for whatever purpose and to mis-appropriation of asset whether or not accomplished by distortions of financial statement.
Fraud: This is an internal mis-representation of financial information by one or more individuals among management, employees or third parties.
Internal Auditor: This is a person appointed by an organization to review the operation and records of the organization and report to the management.






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