ABSTRACT
This
study is an attempt to investigate the effective implementation of
organizational policy in Nigeria business organization. The aim of this
research work is to ascertain the problems that hinge on policy implementations
and also to find out ways of improving efficiency and effectiveness in business
organizations. Methodology of this research work is mainly descriptive based on
survey method which was used to investigate data for analysis. The major
findings in this study includes that lack of management policy implementation
have a large impact on the general performance of the organization. Based on
the findings, the major conclusion of the study is that management policy is
tool that enhances the general performance of the organization when
implemented. Based on the conclusion, the researcher recommended that policy
implementation in business should be encouraged. Management should have defined
policy on promotion and advancement of workers and if does not eliminate
prerogative on this matter but rather ensure that the system is either abused
nor used for victimization. Nigeria businesses should ensure or endeavor to
institute management policy implementation in order to have an effective
implementation of their organizational policies.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Effective implementation of organizational policies and procedures in
business organizations encourages delegation of decision-making to business
managers who do not sit there as a ceremonial need rather they have the
role of implementing the organic functions of management in today’s dynamic and
competitive business environment in Nigeria. This
research work is design to expose and aid the serious
minded managers to be adequately equipped to face the challenges ahead as
future management parishioners in business. Good polices provides
definite and clear direction by top management and at the same time allow
subordinates to make their own decision with clearly stated limits. From
They must specifically take into account the forces and trend such as
environmental, economic, political, sociological, psychological technological, legal and
ethical factors while formulating the policies than can
facilitate the accomplishment of the overall objectives and
goals of the business in question of course if a policy has been
formulated but has not been carried out or implemented into action.
It cannot be effective since it has not come to the attention of the
employees but it runs the risk of being overlooked or misinterpreted, but
according to (Akpala, 1990) he said less prone to misunderstanding for
effective implementation of organizational policies and procedures
in Nigerian business to be properly executed the laid down rules guiding
the organization must follow. Procedure on the other hand can be stated as the
system that describes in details the step to be taken in order to accomplish a
set objective in business which is the main target that heads to effective implementation
of policies and procedures emphasis more in details while polices
concentrate on the basic general approaches. Policy is therefore a
guide for making decision. Thus according to Akpala (1990) he simple
define policy as a guideline to managerial actions, while Coventry and barker
(1985) define policies as the guideline laid down in general or
specific terms to make organization to reach the expected target or
objectives.
1.2 STATEMENT OF THE PROBLEM
This boils down to what constitute the problem on the study
of effective implementation of organizational polices and procedure in
Nigeria business cannot exist on its own, it needs employers who will
work in implementing those policies needed for effective
business environment and all these will not take
expected standard unless workers are properly motivated ie given
them required training, internal and external incentives their
salary may even be increased, paying them over time and considering
them as human beings and not machines by so doing the
business will be booming since it is effectively structured
and implemented but if the reverse is the case things will not be moving
haphazardly and it will constitute a lot of problem to the study.
1.3 OBJECTIVES OF THE STUDY
The broad objective of the study is to identify the effective implementation of
organizational policies and procedures in Nigeria Plc with a special focus
on First Bank of Nigeria Plc., Enugu State. The specific objectives are to:
i.
identify organizational policies available in the
study area;
ii.
examine the levels of implementation of the policies
in the study area;
iii.
determine the effect of organizational policies in
speeding up business services;
iv.
identify the factors militating against effective
implementation of the policies.
1.4 RESEARCH QUESTIONS
The broad objective of this study
is to analyze the impact of effective implementation of organizational policies
and procedures in Nigeria business. The specific objectives include the
following:
i.
What are the organizational policies available in
First Bank Plc.?
ii.
What are the levels of implementing policies in the
study area?
iii.
Have organizational policies helped in speeding up
business services in the study area?
iv.
What are the factors militating against effective
implementation of policies in the study area?
1.6 RESEARCH HYPOTHESIS
HYPOTHESIS
ONE
(i)
All cadres of workers in FBN Plc are not involved in
effective implementation of organizational policies and procedures
in Nigeria business.
(ii) All cadres
of worker in FBN Plc are involved in effective implementation of
organizational policies in Nigeria business.
1.4 SCOPE OF THE STUDY
This study is on the effective implementation of organizational policies and
procedures in Nigeria business, with focus limited only to First Bank Plc.
Enugu Branch Office, Enugu State.
1.7 SIGNIFICANCE OF THE STUDY
The effective implementation of organizational policies and procedures in
Nigeria should help effective manger to maintain or reach to a set
objective in the business would. The study is very timely,
especially today that all hand are on deck no enhance business in Nigeria
because of the dynamic and competitive business environment we are in and
a such this research work is designed to expose and aid the services minded
managers to be adequately equipped to face challenges ahead as
future management practitioners in business.
1.8 DEFINITION OF TERMS
Policy: A plan of action and statement of ideas.
Implement: To put something into effect
effective -producing intended result.
Organization: A group of people with a special
purpose e.g. club or business
Procedure: A series of action that need to be
completed in order to achieve something.
Business: The activity of making buying
selling or supping things for money.
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